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Testimonials
Alarna
Sending you so many thank you’s it’s not funny!! Thank you for your time, effort and care you have put into our wedding reception. It was honestly the best day of my life. Every single one of our guests said the food was amazing and the service was outstanding. Our area looked beautiful and it was honestly just perfect as everyone was mingling all night long. Our last drink was sold at 11:55pm so the tab was just right. You are fabulous at what you do and I will highly recommend you guys to anyone wanting to hold a function somewhere!! So many people said it was the best wedding they have ever been to. We were blessed with the weather and the ceremony was absolutely beautiful. Thanks so much again.
Leanne
Absolutely fantastic venue! Friendly staff, great food and an area for the kids.
Mardi
Thank you to all the staff at Brightwater Hotel for making our son's birthday celebrations so stress free and enjoyable. We all had such a great night and the food was amazing. It made for a great celebration. Thank you.
Faith
We visited here for the first time. Food was amazing, drinks were well priced and the staff were great! We will definitely come back.
Wendy
We love the staff the food and the ambiance the place gives us when we visit. Just adore their high teas. 10 out of 10
Suzie
Thank you to the staff especially Trudiene, my Birthday High Tea was perfect! My friends also spoke highly of the food & atmosphere! Can't wait to do it again! Thumbs up Brightwater Hotel!!!
Jane
We had the best Australia Day ever. Thank you for putting such a great day on.
Marie
Thank you to the team at Brightwater Hotel for making our Xmas Lunch a great success! Wonderful service and nothing was too much trouble at all. By mistake one of the serving staff gave my son one of the desserts and therefore we were short one for our staff member, but this lady arranged for an extra one to be served! Such a wonderful surprise was the crackers that were on the tables for us, thank you so much for arranging that! The food was outstanding and such a wonderful venue! Thank you once again to ALL the staff, we wish you all a very Merry Christmas and we look forward to next year's one!
Outstanding service and quality. We held our daughter's 21st birthday party in the Pontoon room and the staff and food was amazing. Nothing was too much trouble. The food was of a high standard and everyone commented how gorgeous the food was presented and tasted. The bar staff and waiters where friendly and efficient. Kobe, Lee, Cassie, Daren and everyone on the night were lovely. I couldn't recommend this venue highly enough. Thank you Brightwater Hotel for making Jess's party a success. Telling everyone!
Lee
I just wanted to let you know we had the best time at your two venues, Brightwater Hotel and Parklands Tavern. The food was absolutely first class – really a huge credit to your team. The staff were very professional and obliging and of course goddess Kobe is just a wonderful asset to your team. It has been a pleasure to have Profile Magazine's launches there and as a guest with my clients/guests, they have raved about both venues.
Lynda
Just wanted to say thanks for last Saturday. The room was perfect as were the staff & food was delicious!! Thanks kitchen crew. Special mention to Brooke who was fantastic. Great service guys. Much appreciated. Mum and Dad had a wonderful Anniversary!
Kerry
Booked a table for a family birthday. Service from the moment we walked in was great .the male manager was super friendly, even gave my dear mum a drink for her birthday. The food was great and the atmosphere was awesome. We will return!!!
Kirrily
I just wanted to say a BIG thanks on behalf of all the parents and players of our BIG rugby group that you hosted even supplying the Wallabies on the T.V. Everyone had a fabulous time at the Brightwater Hotel. The service was faultless, the food was delicious, it may have only been better if the Wallabies had stepped up there game a bit! Thank-you for the space you provided the evening worked out perfectly.
Rose
I have eaten here many times, the food has always been exceptional as have the staff, this is our go to place for any occasion!
Linda
Have found a great new place to relax and enjoy food, friendly service plus that all important great sunset. Thanks Brightwater Hotel Team.
Damien
We celebrated my wife's 41st birthday at Brightwater. The food and service was great and a fun night was had by the 30 people in our group. Last week an equally good evening was had by a similar number for my daughter's 11th birthday. Thanks for having a great venue that myself and my friends can always rely on for great food, good service and a fun night.
Michael
This place is like a gem in suburbia. Wonderful views over the water. Great food and incredibly friendly staff. I am so happy that friends introduced me to this establishment.
Leesa
Just wanted to let you know that the high tea at Brightwater Hotel on Sunday for my mum's 78th birthday was fantastic. We really enjoyed the food and the staff were so friendly and helpful. It was just brilliant so thanks so much for making mum's day so very special.
Loretta & Rob
We just wanted to touch base and let you know how pleased we were with Rob's 50th Birthday party. The food was outstanding and the area was perfect for our guests. A lot of our guests had not been to a function at Brightwater Hotel and were pleasantly surprised. I would definitely recommend your service and venue. Thank you so much.
Sylvia
We live on Kawana Island and have eaten at your hotel many times but I forget to thank you for certain aspects we appreciate. Last night, we celebrated my daughters 43rd birthday. The food was amazing. I had the carrot, eggplant and Pumpkin salad. It was fantastic. Everyone said how good the food was. We appreciate how you let us bring in our own cake and even supply plates and spoons for us. We love the atmosphere and decor of your venue and we appreciate the friendly helpful staff.It couldn't have been a better night. Many thanks for everything.
Mrs Smith
Called in for evening dinner on route to our destination being Noosa. I had the Morton Bay gnocchi. Omg !!!! To die for. Husband's meal also spot on. Service was outstanding. Great location. Great view. Clean and on trend venue. Highly recommend this place for a great meal. Not a pub meal definitely restaurant standard.
Ashleigh
Hidden in amongst the new Brightwater estate near Sippy Downs, the Brightwater Hotel is a little gem! Trivia Wednesday nights is a fun alternative to a dinner out on the coast. It starts at 6:30, we got there at 6 and managed to get a table outside - right on the water, a beautiful sunset, we couldn't have gotten luckier. They have cheaper meals on Wednesdays too - pizza and pasta and a few different alternatives approx $15-20. The service was great and meals came out pretty quickly considering how busy it was, maybe 10-15 mins wait. Highly recommend if you're up for something a little different!
Paul
Great meal with a view to die for. Great steak and kids meals were huge really enjoyed the meal here and we will return.
SunnyCoastAussies
We love the Brightwater. The food is always great, the staff are always friendly. The sunset is gorgeous across the lake...
TKrieg
A group of us decided to try this hotel and it was great. Perfect location near the lake so we chose a table outside. Service was good although main meals are ordered at the bar. Excellent range of choices and some real specials. Friendly no fuss casual dining. Very enjoyable.
Monique
I just wanted to thank you so much for all the help with Sandy's 50th Birthday. She had a wonderful time and as did everyone else. The food was amazing! and being right near the kids area was fantastic for the parents with young kids. Once again thank you so much, was such a wonderful afternoon.
Annette
Fabulous place!!!! Staff extremely friendly, wide variety on the menu, atmosphere was comfortable!!! We didn't wait long at all for our food and it was so delicious and the price was affordable. Thanks to Darren and his team you made my son's 11th birthday very memorable.
Lisa
I would like to take this opportunity to say thank you to you and your staff. Paul had an amazing time! The venue and food was amazing! The staff really looked after us! I will definitely be recommending to others.
Michael
We are locals in Mooloolaba and we are super impressed every time we visit. It's easy at this time of year to be overwhelmed with Xmas parties, but you guys have an awesome system and congrats to Kitchen, Management, and all involved. Cheers
Santo
The Brightwater Hotel is situated at Mountain Creek not more than a few minutes from Mooloolaba beach. But why venture there when you can relax in the courtyard of the Brightwater Hotel overlooking the relaxing view of the man-made lake. As the sun goes down you can enjoy a great meal from the restaurant and a cold drink from the bar all at a reasonable price. This restaurant is children friendly with a glassed playroom inside where you can always see them enjoying themselves.
The staff are very friendly and very obliging. Be warned this is a very popular venue and bookings are essential. Other great features of the Brightwater Hotel are a great gaming room with all the new pokies, a great sports bar and a Lakeside function room that caters for weddings, forums etc. The WOW factor is definitely real when you step into the Brightwater Hotel, enjoy.
Christine
Always find the staff to be friendly and very helpful. Meals are good sized servings and delicious. Atmosphere is great, especially at night time overlooking the beautiful lake. Definitely a great place to bring the family for a meal, including the kids.
Sarah
I would like to thank your staff for putting on such a wonderful night for the 21st event. In particular, I would like to commend Candi on her services and kindness to myself and all guests throughout the night. All staff showed professionalism and were of great service in addressing all of the guests needs. Very impressed with The Lakehouse service and set up. Would highly recommend.
Jo
The Brightwater Tavern has a function room, The Lakehouse, which was the venue for a special degustation night featuring wines of the Barossa Valley. Executive Chef Damien Grimes presented an amazing menu, supported by wines from Hentley Farm.
The vineyard founder Keith Hentschke gave an excellent talk about the beginnings of the vineyard, and each wine. The chef explained the preparation of each dish, every one of them delicious
The entire evening was memorable and could not be faulted. The food and wines were perfectly matched, and the service most efficient.
Hentley wines were not on my radar ....until now. Wonderful reds!
If they have another night like this, my reservation will be top of the list.
Peter
Stopped in for a quick lunch break and beer. Just had simple pub food but what really stood out was the friendliness of the staff and the beautiful view out over the lake. It was just a nice spot to sit relax and unwind.
Judy
The Brightwater Hotel sits beside the lake and has great dining options inside and out. Lovely view and a good atmosphere. My lunch was delicious, mains are from around $18-$26. There is also a lunch special menu for $15. All the meals were good with generous servings. The staff were attentive and checked to see we were happy with the meals. I've been out a bit recently but this was definitely the best lunch I've had for a while. Compliments to the chef.
Wade
While obviously not the locale for fine dining, The Brightwater Tavern does what it does well. The staff are always friendly. The venue is always clean and tidy. The setting is excellent with expansive decks overlooking the lake. All our meals were excellent and especially my Osso Bucco Gnocchi was so so good!
Emmy
We dined at the Brightwater Hotel last night in the Lakehouse. Our family group was there to farewell our mother in law as she heads overseas for an extended time.
We would like to commend and compliment Scott who attended to us throughout the evening. He was very professional, personable, competent, efficient and friendly and helped make out night a very pleasant experience.
Scott is an outstanding ambassador for the Brightwater Hotel and an asset to the team. We would appreciate if this compliment could be passed onto Scott and management.
Peter & Carol
Thank you so much for the wonderful job you did in helping make my Son’s Family Birthday Dinner so successful. He was so surprised and he had no idea about it.
The food was absolutely wonderful!!! Everyone complimented both my husband and myself and said what a wonderful venue. The room was beautiful and well set up. Rachel did everything she could to make everything go well. It was so nice of Rachel to bring out the Jenga game for one of our 11 year old guests and she had a great time playing with it while everyone was arriving.
The main meal was delicious and everyone said how nice the steak was cooked and how nice the chicken schnitzel was. What wonderful serves of food we all had. Everyone couldn’t get over the beautiful pavlova and how great it tasted. The only thing was no one wanted cake because they were all too full, so I made people take cake home with them for the next day.
Kellie, thank you for all your help in answering all my questions and getting back to me so promptly. And..... the verdict from everyone - “We will be back again to enjoy more delicious food and to soak up the lovely atmosphere.” Well done to all and please thank the chef, the kitchen people and the bar people for making our night such a success.
Sarah
Have recently moved to the area and have visited the hotel a few times. Each time, whether its for a few drinks, a meal or a catch up the service of the staff has been exceptional. My compliments also go to the kitchen staff who provide and outstanding meal/food each and every time. I now bring all of my visitors to the hotel and enjoy the surroundings. Thank you so much and keep up the great work!
Tyler
Again thank you! I have worked in hospitality, as has my sister, and we are both blown away by the quality of service from yourself and Elise as well as the quality of food when we ate at the restaurant last week. It was a 20/10!!
Just a big thank you for Saturday night! We had such a fantastic night and your staff were great - could not speak any higher for them and food people are still talking about especially the pizzas!! Stephen behind the bar was just awesome he ran the bar with no problems and all our guests commented on how he ran such a great bar don't lose him... We will be coming to your hotel as much as possible. I just feel you need to know you are running a fantastic team of people and hotel. Once again thank you.
Andrew
I just wanted to highly recommend the Brightwater Hotel for its wonderful atmosphere, food, service and staff attitudes after holding a dinner there for 25 people for my son's 18th birthday. Whilst most other places were so uptight about it being for an 18th, the staff at the Brightwater couldn't do enough to help which made for a really great evening. Thank you :)
Lisa
I have been a patron of the Brightwater Hotel for over 6 months and would like to say that the people you have employed are a credit not only to your ability to attract talent, but to deliver a great overall experience to all people who visit your hotel. I would like to inform you that I myself run a retail establishment that employs over 140 staff and I find myself in awe of the amount of happy staff that I run into every time I frequent your hotel.
Chris
"10 out of 10! One of the best venues I've been to on the Coast. Our experience on 4 seperate occasions has been great food, professional & helpful staff, lovely venue, and a great atmosphere. I've recommended Brightwater Hotel to others who have also had the same experience. Well done :)"
Keleigh
"Last night was my first night to the Tavern. It was really pleasant. Great food, great views, lots of big screens to watch the footy. The service was top notch and the bar service was classy. Thank you. I will be back."
Kelly
"We had a most enjoyable time and a delicious Lunch at Brightwater Hotel today. For most of us it was our first visit there and we all plan to revisit soon. The décor is beautiful! And the choice of menu was good and service was very pleasant, smiling staff was excellent. Thanks again"
Gemma
"My family and I went to Brightwater last night for dinner, we have previously been for lunch. We had a most enjoyable evening, we all loved our meals, my 8 year old son was raving about his cheese burger kids meal in the car on the way home, the biggest he has ever received when we go out to dinner he said. He loved the kids room, it is now his favourite pub of choice for birthday dinners, previously his favourite was the Caloundra RSL because of their kids club. From an adults point of view, great staff, great meal, we love the ambience of the hotel. We have now found our go to hotel when we want somewhere nice for lunch or dinner. We have no hesitation in recommending Brightwater to all our friends. Thanks again"
Kerri
“Quick meal delivery which is important when you have hungry kids to feed”
Sandra
“Even though it was busy, staff made sure we got a table.”
Erika
“Beautiful venue, lovely views.”
Judy
"A lovely setting with an equally lovely meal. Will come again.”
Pete
“All staff provided great customer service, from the meet and greet to the run down on how everything works. All welcoming and professional!”
Josh
"Last Saturday May 9th I was attending a function in your Pontoon room and would like to pass on my thanks to all the staff that helped make an amazing memorable event . In particular, I would like to compliment you on the food that was served, I did notice that you had 2 other functions on as well as a full restaurant, and yet the food we were served was fresh and delivered hot and promptly via smiling and charming staff. As the owner of a catering business with over 30 years in Hospitality, I know that sometimes functions can be a bit hap hazard and rushed, this however was not the case at your venue. It was like we were the only ones requiring service. Please pass on my thanks to all the floor and kitchen staff for reminding me that local hotels can still provide A grade service."
Sending you so many thank you’s it’s not funny!! Thank you for your time, effort and care you have put into our wedding reception. It was honestly the best day of my life. Every single one of our guests said the food was amazing and the service was outstanding. Our area looked beautiful and it was honestly just perfect as everyone was mingling all night long. Our last drink was sold at 11:55pm so the tab was just right. You are fabulous at what you do and I will highly recommend you guys to anyone wanting to hold a function somewhere!! So many people said it was the best wedding they have ever been to. We were blessed with the weather and the ceremony was absolutely beautiful. Thanks so much again.
Leanne
Absolutely fantastic venue! Friendly staff, great food and an area for the kids.
Mardi
Thank you to all the staff at Brightwater Hotel for making our son's birthday celebrations so stress free and enjoyable. We all had such a great night and the food was amazing. It made for a great celebration. Thank you.
Faith
We visited here for the first time. Food was amazing, drinks were well priced and the staff were great! We will definitely come back.
Wendy
We love the staff the food and the ambiance the place gives us when we visit. Just adore their high teas. 10 out of 10
Suzie
Thank you to the staff especially Trudiene, my Birthday High Tea was perfect! My friends also spoke highly of the food & atmosphere! Can't wait to do it again! Thumbs up Brightwater Hotel!!!
Jane
We had the best Australia Day ever. Thank you for putting such a great day on.
Marie
Thank you to the team at Brightwater Hotel for making our Xmas Lunch a great success! Wonderful service and nothing was too much trouble at all. By mistake one of the serving staff gave my son one of the desserts and therefore we were short one for our staff member, but this lady arranged for an extra one to be served! Such a wonderful surprise was the crackers that were on the tables for us, thank you so much for arranging that! The food was outstanding and such a wonderful venue! Thank you once again to ALL the staff, we wish you all a very Merry Christmas and we look forward to next year's one!
Outstanding service and quality. We held our daughter's 21st birthday party in the Pontoon room and the staff and food was amazing. Nothing was too much trouble. The food was of a high standard and everyone commented how gorgeous the food was presented and tasted. The bar staff and waiters where friendly and efficient. Kobe, Lee, Cassie, Daren and everyone on the night were lovely. I couldn't recommend this venue highly enough. Thank you Brightwater Hotel for making Jess's party a success. Telling everyone!
Lee
I just wanted to let you know we had the best time at your two venues, Brightwater Hotel and Parklands Tavern. The food was absolutely first class – really a huge credit to your team. The staff were very professional and obliging and of course goddess Kobe is just a wonderful asset to your team. It has been a pleasure to have Profile Magazine's launches there and as a guest with my clients/guests, they have raved about both venues.
Lynda
Just wanted to say thanks for last Saturday. The room was perfect as were the staff & food was delicious!! Thanks kitchen crew. Special mention to Brooke who was fantastic. Great service guys. Much appreciated. Mum and Dad had a wonderful Anniversary!
Kerry
Booked a table for a family birthday. Service from the moment we walked in was great .the male manager was super friendly, even gave my dear mum a drink for her birthday. The food was great and the atmosphere was awesome. We will return!!!
Kirrily
I just wanted to say a BIG thanks on behalf of all the parents and players of our BIG rugby group that you hosted even supplying the Wallabies on the T.V. Everyone had a fabulous time at the Brightwater Hotel. The service was faultless, the food was delicious, it may have only been better if the Wallabies had stepped up there game a bit! Thank-you for the space you provided the evening worked out perfectly.
Rose
I have eaten here many times, the food has always been exceptional as have the staff, this is our go to place for any occasion!
Linda
Have found a great new place to relax and enjoy food, friendly service plus that all important great sunset. Thanks Brightwater Hotel Team.
Damien
We celebrated my wife's 41st birthday at Brightwater. The food and service was great and a fun night was had by the 30 people in our group. Last week an equally good evening was had by a similar number for my daughter's 11th birthday. Thanks for having a great venue that myself and my friends can always rely on for great food, good service and a fun night.
Michael
This place is like a gem in suburbia. Wonderful views over the water. Great food and incredibly friendly staff. I am so happy that friends introduced me to this establishment.
Leesa
Just wanted to let you know that the high tea at Brightwater Hotel on Sunday for my mum's 78th birthday was fantastic. We really enjoyed the food and the staff were so friendly and helpful. It was just brilliant so thanks so much for making mum's day so very special.
Loretta & Rob
We just wanted to touch base and let you know how pleased we were with Rob's 50th Birthday party. The food was outstanding and the area was perfect for our guests. A lot of our guests had not been to a function at Brightwater Hotel and were pleasantly surprised. I would definitely recommend your service and venue. Thank you so much.
Sylvia
We live on Kawana Island and have eaten at your hotel many times but I forget to thank you for certain aspects we appreciate. Last night, we celebrated my daughters 43rd birthday. The food was amazing. I had the carrot, eggplant and Pumpkin salad. It was fantastic. Everyone said how good the food was. We appreciate how you let us bring in our own cake and even supply plates and spoons for us. We love the atmosphere and decor of your venue and we appreciate the friendly helpful staff.It couldn't have been a better night. Many thanks for everything.
Mrs Smith
Called in for evening dinner on route to our destination being Noosa. I had the Morton Bay gnocchi. Omg !!!! To die for. Husband's meal also spot on. Service was outstanding. Great location. Great view. Clean and on trend venue. Highly recommend this place for a great meal. Not a pub meal definitely restaurant standard.
Ashleigh
Hidden in amongst the new Brightwater estate near Sippy Downs, the Brightwater Hotel is a little gem! Trivia Wednesday nights is a fun alternative to a dinner out on the coast. It starts at 6:30, we got there at 6 and managed to get a table outside - right on the water, a beautiful sunset, we couldn't have gotten luckier. They have cheaper meals on Wednesdays too - pizza and pasta and a few different alternatives approx $15-20. The service was great and meals came out pretty quickly considering how busy it was, maybe 10-15 mins wait. Highly recommend if you're up for something a little different!
Paul
Great meal with a view to die for. Great steak and kids meals were huge really enjoyed the meal here and we will return.
SunnyCoastAussies
We love the Brightwater. The food is always great, the staff are always friendly. The sunset is gorgeous across the lake...
TKrieg
A group of us decided to try this hotel and it was great. Perfect location near the lake so we chose a table outside. Service was good although main meals are ordered at the bar. Excellent range of choices and some real specials. Friendly no fuss casual dining. Very enjoyable.
Monique
I just wanted to thank you so much for all the help with Sandy's 50th Birthday. She had a wonderful time and as did everyone else. The food was amazing! and being right near the kids area was fantastic for the parents with young kids. Once again thank you so much, was such a wonderful afternoon.
Annette
Fabulous place!!!! Staff extremely friendly, wide variety on the menu, atmosphere was comfortable!!! We didn't wait long at all for our food and it was so delicious and the price was affordable. Thanks to Darren and his team you made my son's 11th birthday very memorable.
Lisa
I would like to take this opportunity to say thank you to you and your staff. Paul had an amazing time! The venue and food was amazing! The staff really looked after us! I will definitely be recommending to others.
Michael
We are locals in Mooloolaba and we are super impressed every time we visit. It's easy at this time of year to be overwhelmed with Xmas parties, but you guys have an awesome system and congrats to Kitchen, Management, and all involved. Cheers
Santo
The Brightwater Hotel is situated at Mountain Creek not more than a few minutes from Mooloolaba beach. But why venture there when you can relax in the courtyard of the Brightwater Hotel overlooking the relaxing view of the man-made lake. As the sun goes down you can enjoy a great meal from the restaurant and a cold drink from the bar all at a reasonable price. This restaurant is children friendly with a glassed playroom inside where you can always see them enjoying themselves.
The staff are very friendly and very obliging. Be warned this is a very popular venue and bookings are essential. Other great features of the Brightwater Hotel are a great gaming room with all the new pokies, a great sports bar and a Lakeside function room that caters for weddings, forums etc. The WOW factor is definitely real when you step into the Brightwater Hotel, enjoy.
Christine
Always find the staff to be friendly and very helpful. Meals are good sized servings and delicious. Atmosphere is great, especially at night time overlooking the beautiful lake. Definitely a great place to bring the family for a meal, including the kids.
Sarah
I would like to thank your staff for putting on such a wonderful night for the 21st event. In particular, I would like to commend Candi on her services and kindness to myself and all guests throughout the night. All staff showed professionalism and were of great service in addressing all of the guests needs. Very impressed with The Lakehouse service and set up. Would highly recommend.
Jo
The Brightwater Tavern has a function room, The Lakehouse, which was the venue for a special degustation night featuring wines of the Barossa Valley. Executive Chef Damien Grimes presented an amazing menu, supported by wines from Hentley Farm.
The vineyard founder Keith Hentschke gave an excellent talk about the beginnings of the vineyard, and each wine. The chef explained the preparation of each dish, every one of them delicious
The entire evening was memorable and could not be faulted. The food and wines were perfectly matched, and the service most efficient.
Hentley wines were not on my radar ....until now. Wonderful reds!
If they have another night like this, my reservation will be top of the list.
Peter
Stopped in for a quick lunch break and beer. Just had simple pub food but what really stood out was the friendliness of the staff and the beautiful view out over the lake. It was just a nice spot to sit relax and unwind.
Judy
The Brightwater Hotel sits beside the lake and has great dining options inside and out. Lovely view and a good atmosphere. My lunch was delicious, mains are from around $18-$26. There is also a lunch special menu for $15. All the meals were good with generous servings. The staff were attentive and checked to see we were happy with the meals. I've been out a bit recently but this was definitely the best lunch I've had for a while. Compliments to the chef.
Wade
While obviously not the locale for fine dining, The Brightwater Tavern does what it does well. The staff are always friendly. The venue is always clean and tidy. The setting is excellent with expansive decks overlooking the lake. All our meals were excellent and especially my Osso Bucco Gnocchi was so so good!
Emmy
We dined at the Brightwater Hotel last night in the Lakehouse. Our family group was there to farewell our mother in law as she heads overseas for an extended time.
We would like to commend and compliment Scott who attended to us throughout the evening. He was very professional, personable, competent, efficient and friendly and helped make out night a very pleasant experience.
Scott is an outstanding ambassador for the Brightwater Hotel and an asset to the team. We would appreciate if this compliment could be passed onto Scott and management.
Peter & Carol
Thank you so much for the wonderful job you did in helping make my Son’s Family Birthday Dinner so successful. He was so surprised and he had no idea about it.
The food was absolutely wonderful!!! Everyone complimented both my husband and myself and said what a wonderful venue. The room was beautiful and well set up. Rachel did everything she could to make everything go well. It was so nice of Rachel to bring out the Jenga game for one of our 11 year old guests and she had a great time playing with it while everyone was arriving.
The main meal was delicious and everyone said how nice the steak was cooked and how nice the chicken schnitzel was. What wonderful serves of food we all had. Everyone couldn’t get over the beautiful pavlova and how great it tasted. The only thing was no one wanted cake because they were all too full, so I made people take cake home with them for the next day.
Kellie, thank you for all your help in answering all my questions and getting back to me so promptly. And..... the verdict from everyone - “We will be back again to enjoy more delicious food and to soak up the lovely atmosphere.” Well done to all and please thank the chef, the kitchen people and the bar people for making our night such a success.
Sarah
Have recently moved to the area and have visited the hotel a few times. Each time, whether its for a few drinks, a meal or a catch up the service of the staff has been exceptional. My compliments also go to the kitchen staff who provide and outstanding meal/food each and every time. I now bring all of my visitors to the hotel and enjoy the surroundings. Thank you so much and keep up the great work!
Tyler
Again thank you! I have worked in hospitality, as has my sister, and we are both blown away by the quality of service from yourself and Elise as well as the quality of food when we ate at the restaurant last week. It was a 20/10!!
Just a big thank you for Saturday night! We had such a fantastic night and your staff were great - could not speak any higher for them and food people are still talking about especially the pizzas!! Stephen behind the bar was just awesome he ran the bar with no problems and all our guests commented on how he ran such a great bar don't lose him... We will be coming to your hotel as much as possible. I just feel you need to know you are running a fantastic team of people and hotel. Once again thank you.
Andrew
I just wanted to highly recommend the Brightwater Hotel for its wonderful atmosphere, food, service and staff attitudes after holding a dinner there for 25 people for my son's 18th birthday. Whilst most other places were so uptight about it being for an 18th, the staff at the Brightwater couldn't do enough to help which made for a really great evening. Thank you :)
Lisa
I have been a patron of the Brightwater Hotel for over 6 months and would like to say that the people you have employed are a credit not only to your ability to attract talent, but to deliver a great overall experience to all people who visit your hotel. I would like to inform you that I myself run a retail establishment that employs over 140 staff and I find myself in awe of the amount of happy staff that I run into every time I frequent your hotel.
Chris
"10 out of 10! One of the best venues I've been to on the Coast. Our experience on 4 seperate occasions has been great food, professional & helpful staff, lovely venue, and a great atmosphere. I've recommended Brightwater Hotel to others who have also had the same experience. Well done :)"
Keleigh
"Last night was my first night to the Tavern. It was really pleasant. Great food, great views, lots of big screens to watch the footy. The service was top notch and the bar service was classy. Thank you. I will be back."
Kelly
"We had a most enjoyable time and a delicious Lunch at Brightwater Hotel today. For most of us it was our first visit there and we all plan to revisit soon. The décor is beautiful! And the choice of menu was good and service was very pleasant, smiling staff was excellent. Thanks again"
Gemma
"My family and I went to Brightwater last night for dinner, we have previously been for lunch. We had a most enjoyable evening, we all loved our meals, my 8 year old son was raving about his cheese burger kids meal in the car on the way home, the biggest he has ever received when we go out to dinner he said. He loved the kids room, it is now his favourite pub of choice for birthday dinners, previously his favourite was the Caloundra RSL because of their kids club. From an adults point of view, great staff, great meal, we love the ambience of the hotel. We have now found our go to hotel when we want somewhere nice for lunch or dinner. We have no hesitation in recommending Brightwater to all our friends. Thanks again"
Kerri
“Quick meal delivery which is important when you have hungry kids to feed”
Sandra
“Even though it was busy, staff made sure we got a table.”
Erika
“Beautiful venue, lovely views.”
Judy
"A lovely setting with an equally lovely meal. Will come again.”
Pete
“All staff provided great customer service, from the meet and greet to the run down on how everything works. All welcoming and professional!”
Josh
"Last Saturday May 9th I was attending a function in your Pontoon room and would like to pass on my thanks to all the staff that helped make an amazing memorable event . In particular, I would like to compliment you on the food that was served, I did notice that you had 2 other functions on as well as a full restaurant, and yet the food we were served was fresh and delivered hot and promptly via smiling and charming staff. As the owner of a catering business with over 30 years in Hospitality, I know that sometimes functions can be a bit hap hazard and rushed, this however was not the case at your venue. It was like we were the only ones requiring service. Please pass on my thanks to all the floor and kitchen staff for reminding me that local hotels can still provide A grade service."
